Safety Planning

Domestic Abuse is never the fault of the victim or their children. Responsibility always rests with the perpetrator.

If you are experiencing Domestic Abuse, help is available. While leaving an abusive situation can be difficult, there are steps you can take to help keep yourself and your children safe. The advice below is designed to support you in planning for safety.

In an Emergency

If you are in immediate danger, always call:

999

If you cannot speak, use the Silent Solution (see below).

Preparing to Leave or Stay Safe

Emergency Bag

Pack essentials for yourself and your children, including:

  • Important documents (passports, birth certificates, bank details)
  • Spare keys
  • A mobile phone charger and power bank
  • Medication and basic toiletries
  • Cash or a pre-arranged separate bank account
  • Clothes and essential items for children

Keep this bag in a safe place or with a trusted friend.

Teach Your Children

If safe, ensure they know:

  • How to dial 999
  • Their full name and address
  • Not to intervene in conflicts but to find a safe place and call for help

Code Word

Arrange a code word or phrase with trusted family or friends. This can be used in texts or calls to signal an emergency without raising suspicion.

Safety Apps

Download:

  • HollieGuard — Turns your phone into an emergency security system
  • BrightSky — Allows you to record incidents and access safety information

Log Incidents

Keep a record of all incidents of abuse, including dates, times, and any evidence such as messages or photos. If stalking occurs, report all incidents to the police and keep crime reference numbers.

Car Readiness

Keep your car fuelled and parked in a way that allows a quick exit. Store a spare key safely.

Mobile Phone & Money

  • Keep your phone charged and a power bank in your emergency bag
  • If possible, open a new bank account and transfer money to it
  • Keep a small amount of cash accessible for emergencies

24-Hour Helpline

Keep a note of the National Domestic Abuse Helpline: 0808 2000 247 (Free, 24/7).

What to Do in a Conflict Situation

If a confrontation occurs, your priority is to stay as safe as possible:

  • Call 999 immediately. If you cannot speak, use the Silent Solution (see below).
  • Avoid high-risk rooms — Stay away from areas with potential weapons, such as the kitchen or garage.
  • Try to leave — If you can, get out of the property and seek help.
  • Lock yourself in a safe space — If escape isn't possible, lock yourself and your children in a secure room and call for help.
  • Be mindful of clothing — If violence is likely, avoid scarves and long necklaces.

The Silent Solution -- Calling 999 in Danger

If you're in danger but cannot speak, follow these steps:

  1. Dial 999.
  2. If the operator answers, try to respond with coughing, tapping, or background noise if possible.
  3. Press 55 when prompted — this will alert the police that you need urgent help.

Saying even a few words, such as your location, can help the police locate you faster.

You Are Not Alone

Planning for safety does not mean you are responsible for the abuse. You deserve to be safe, and support is available. If you are in danger, reach out to specialist services for guidance and protection.

Support Services

Final Thoughts

Safety planning is a personal process, and what works for one person might not work for another. The most important thing is to prioritize your safety and well-being, as well as that of any children involved.

If you need further advice or support, please don't hesitate to reach out to the specialist services listed on our Support Services page.

Need Immediate Help?

If you're in immediate danger, call 999.

For other support options, visit our Support Services page.